Hotel Arborétum
9600 Sárvár,
Medgyessy F. u. 20.

Tel.: +36-95-520-630
Fax: +36-95-520-650
E-mail: info@hotelarboretum.hu
 
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Contractual conditions



1. We fulfil the request of reservations in the order of incoming reservation.
Cancellation policy:
    - 14 days before arriving: FREE
    - between 5-14 days before arriving: price of one night/booked room
    - under 5 days before arriving and no-show: full charge of the booking

2. You ’re entitled to use the room from 2 p.m. on the day arrival till 11 a.m. on the following day. If you want to stay longer, please inform the receptionist at the front desk. If it’s not happend or the room is not handed over till 11 a.m., the hotel can charge you one more night. The hotel is not supposed to accept any claims of prolongation without prior notice. Reception is available every day between 7 am and 7 pm.

3. Please, prove your identity before taking the room. Nobody can stay at the hotel without registration.

4. Anytime you leave the hotel, please leave the key at the reception desk.

5. The breakfast is from 7 a.m.to 9.30 a.m. in the restaurant.

6. Dinner is optional in the hotel. You have to choose the menu in advance. If you want to have dinner please ask for dinner order form at th front desk.

7. The dinner is from 6 p.m. till 9 p.m in the restaurant.

8. The guests cannot have visitors in the hotel-room without the approval of the reception.

9. Please, make proper use of the room. It’s forbidden to use eletrical appliances (expect for hairdryer and shaver) or to keep inflammable materials in the room. In case of violation, the guest is obliged to pay the damages.

10. If you suffer a loss, please inform the staff immediately.

11. To be guaranteed that the bills will be settled and any damages will be paid, the hotel may retain legally your ID card or your passport.

12. Please, don’t smoke in the room; use the balcony of the rooms or the marked places in the hotel. We would like to inform our guests that to protect the non-smoking people, smoking during the brekfast and the dinner is not allowed in the restaurant. We kindly ask for your understanding.

13. Please, report your comments, complaints either verbally or in writing at the reception..

14. In case of fire or any other danger please, let us know immediately.

9600 Sárvár, Medgyessy F. u. 20.
Tel.: +36-95-520-630, Fax: +36-95-520-650
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